Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Latasha Cochran

Latasha Cochran

October 6, 2025

5  out of  5
rating by Latasha Cochran
"This was the fastest and the most amazing experience ive ever had with car insurance! Thanks so much!"
Profile photo of Lisa Moore

Lisa Moore

September 17, 2025

5  out of  5
rating by Lisa Moore
"First rate experienced quick service from Jason & his staff!! Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Martha Castillo

Martha Castillo

September 16, 2025

5  out of  5
rating by Martha Castillo
"great customer service, friendly staff. Zaelen answered all my questions. Highly recommend State Farm. You’re in good hands!! 🤲"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Robin Minielly

Robin Minielly

September 16, 2025

5  out of  5
rating by Robin Minielly
"Been with Jason since coming to Lubbock in 2009. He insured our cars, home, and umbrella policy. Always very attentive! Had some roof and car claims. They are top notched!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Cynae Rios

Cynae Rios

August 29, 2025

5  out of  5
rating by Cynae Rios
"Highly recommend this agency for all your insurance needs! Anna and Zae helped me get a life insurance policy and made the process very easy and simple."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Tricia Dawn

Tricia Dawn

August 14, 2025

5  out of  5
rating by Tricia Dawn
"After my homeowners insurance changed for the third time in 5 years, I took my parent’s advice and called Jason’s office. The quote process and switch over was so easy because they did it all. I not only switched my homeowners insurance, I bundled our two cars…and I still saved over $100 a month!! Plus, everyone is so helpful and very nice….so I definitely call it a WIN!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Kylla Steen

Kylla Steen

August 12, 2025

5  out of  5
rating by Kylla Steen
"Super great service, happy to be covered by the best"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Rebecca Smith

Rebecca Smith

July 29, 2025

5  out of  5
rating by Rebecca Smith
"My insurance premium was so high with USAA. My son in law recommended I try State Farm. Jason and his team were so friendly and helpful. The transition was easy and my premium was lowered by about $80. I was stunned. Thank you Jason!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Xavier Kuhn

Xavier Kuhn

July 17, 2025

5  out of  5
rating by Xavier Kuhn
"great customer service, anna was the one that help with home owners insurance. i am a first time buyer and she made the process extremely easy"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Mark Hernandez

Mark Hernandez

July 16, 2025

5  out of  5
rating by Mark Hernandez
"Jason Grisham State Farm Insurance has Great employees with Great customer service. Speak with Zay about some insurance and she'll get you a Good deal. Thanks Zay."
We responded:
"Mr. Hernandez, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jonny Ortiz

Jonny Ortiz

June 30, 2025

5  out of  5
rating by Jonny Ortiz
"Zaelan was fast and friendly, quick to get a quote. Highly recommend ! Thanks Zaelan"
We responded:
"Mr. Ortiz thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Matthew Cambaya

Matthew Cambaya

June 24, 2025

5  out of  5
rating by Matthew Cambaya
"10/10 spoke with anna made it easy to purchase car insurance!! Highly recommended to stop by and get with them!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Sue Cassell

Sue Cassell

June 22, 2025

5  out of  5
rating by Sue Cassell
"Moving to Lubbock, I needed a good Renter's Insurance policy with a local agent. Called one agency and had to leave a message, which did not set well with me. When nobody called back in a reasonable amount of time, I called Jason's agency. His staff was warm and friendly, put together a quote for me, and included two discounts I didn't even know I qualified for. As I get to know this group better, I will certainly refer friends & family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Dick Hulslander

Dick Hulslander

June 19, 2025

5  out of  5
rating by Dick Hulslander
"Knowledgable, pleasant and fast service. Attractive"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Jorgana Ortiz

Jorgana Ortiz

May 30, 2025

5  out of  5
rating by Jorgana Ortiz
"I had the pleasure of working with Zaelan (Zay) while getting a quote for car insurance. I couldn’t be more impressed honestly. From the moment we connected, Zay was professional, knowledgeable, and focused on helping what was best for me! She was patient and answered all my questions and concerns. Looking for someone with a friendly demeanor and creating a seamless process Zay is your lady!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Justin Ochiabuto

Justin Ochiabuto

May 20, 2025

5  out of  5
rating by Justin Ochiabuto
"It was an easy process, and very efficient"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Leea Yater

Leea Yater

May 19, 2025

5  out of  5
rating by Leea Yater
"I had a great experience with Jason Grisham State Farm Insurance. Blaine was absolutely the best—super knowledgeable, friendly, and made the whole process easy. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Gigi Rojas

Gigi Rojas

April 30, 2025

5  out of  5
rating by Gigi Rojas
"I appreciate the great service after speaking to State Farm I needed a quote on new vehicle and they were friendly and helpful and responded quickly. Got what I needed and glad they had answers to all my questions. Anna Blaine and the new girl Zaelan are awesome."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Sylvia Moreno

Sylvia Moreno

April 30, 2025

5  out of  5
rating by Sylvia Moreno
"Zaelan is very helpful, nice, and efficient. She made sure i was well taken care of. Her customer service made me feel comfortable and very satisfied!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Arron Martinez

Arron Martinez

April 26, 2025

5  out of  5
rating by Arron Martinez
"I am extremely pleased with the service Anna provided. She definitely helped me get set up quick and easy. Thank you. Highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Blake Thompson

Blake Thompson

April 8, 2025

5  out of  5
rating by Blake Thompson
"It was a real pleasure working with Jason and his team. They were accessible, dependable & provided great customer service."
We responded:
"Thank you for taking the time to share your thoughts Mr. Thompson! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Mark Shogren

Mark Shogren

March 27, 2025

5  out of  5
rating by Mark Shogren
"We just changed our insurance to State Farm. Jason and Blaine both did a great job helping us pick the policies that met our needs at a good price. We highly recommend them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kim Temple

Kim Temple

March 26, 2025

5  out of  5
rating by Kim Temple
"Jason and his staff are very professional and experienced. A bad experience with another agent and the extremely high premiums made me seek another company and agent. Blaine was super friendly and got my premiums down with the same coverage or greater coverage for less. They have exceeded my expectations!!!"
We responded:
"Thank you for taking the time Kim to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Hannah

Hannah

March 21, 2025

5  out of  5
rating by Hannah
"I can’t say enough good things about Jason Grisham and his team at State Farm. From day one, Jason has been knowledgeable, responsive, and truly invested in making sure my insurance needs are covered. Whether it’s home, auto, or life insurance, he takes the time to explain every option and always works to find the best coverage for the best price. He treats you like a person, not a policy number — and that kind of personal care is hard to find these days. Highly recommend Jason Grisham if you want an agent who genuinely has your back!"
We responded:
"Thank you so much Hannah!! We really appreciate the kind words of your review. It means the world to us. It is our pleasure to help with all of your insurance needs."
Profile photo of Jennifer Cavazos

Jennifer Cavazos

March 19, 2025

5  out of  5
rating by Jennifer Cavazos
"I got life insurance for me and my 2 boys . I highly recommend.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"